Is your login password compromise?
As an employer, you may request HRDC to change a new password for you by doing the follow:
1) In an official letter using the company letterhead, provide the below information in the letter:
- MyCoID Number
- Company Name
- Requestor Name
- Designation
- Email Address Registered with HRD Corp
- Phone Number
The letter must be signed by authorise officer (min. executive level and above) and it must indicates the intention to request for the password, for example:
“With regards to the above, we would like to change our etris login password due to the staff who handle etris access has been resigned.
Please contact the undersigned should you need any clarification.”
2. Please submit the request via email to helpdesk@hrdcorp.gov.my . This request will be review and attended within 24 hours (working days) subject to complete documentation.
Kindly check your junk/ spam folder just in case you do not receive the email after 24 hours of your service request.
To update your company profile (Employer) such as email / contact person and etc., please email to employersupport@hrdcorp.gov.my
Question? Contact us here.